The second-hand marketplace Users Share Displeasure Regarding Sizing Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Reaction
Countless users and merchants have taken to social media saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
Vinted explained the updated approach better aligns with similar services.
It has advised users to review their products and manually change the size when needed, which has left users frustrated.
Size Classification Updates
Before the change, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The platform boasts over 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.
